Fans expected to catch Lil Wayne live in action at the Colonial Life Arena in South Carolina on Sunday (Oct. 1), but they were sadly mistaken. Weezy was reportedly a no-show after he refused to go through mandatory security checks to enter the building. Now, a number of people are demanding their money back.

Managers of the Colonial Life Arena in Columbia reportedly said Lil Wayne wouldn’t enter the building when security workers tried to uphold “the venue’s standard safety procedures.” They added that no exception would be made for fear they would “jeopardize safety.”

The concert went on without him, and 2 Chainz, Cardi B and Tory Lanez opened the show as planned.

Neither Wayne nor his camp have spoken publicly about the incident.

Representatives of Colonial Life Arena said they received the letter about retracting the offer to refund tickets. They said they are negotiating with the promoters but stated no refunds will be made on Monday at 10 a.m. as originally planned.

“CLA disagrees with that decision. We are in discussions with the promoters and will continue to represent the interest of our patrons regarding refunds,” the statement from Colonial Life Arena said. “As we continue to seek a positive outcome for our patrons, we ask for your patience and apologize for this inconvenience.”

The promoters reason for denying a refund? The say Lil Wayne, whose real name is Dwayne Michael Carter Jr., wasn’t the event’s headliner.

“Each artist on the 2nd Annual Fall Ball is a headlining act in their own right,” the promoters statement said. “All of our flyers and promotions has never once mentioned Lil Wayne as the headliner nor mentioned this as a Lil Wayne concert.”

The Fall Ball also featured 2 Chainz, Tory Lanez and Cardi B. Those performers’ concerts took place as planned.

In fact, the promoters said it was their preference to have Cardi B perform as the last act of the night since she has a single in the No. 1 spot on Billboard’s Hot 100. The promoters explained both 2Chainz and Lil Wayne both threatened to cancel if Cardi B was the last act to perform.

“We respectfully ask that the refund request be retracted immediately,” the promoters said.

Lil Wayne’s representative didn’t respond to an email seeking comment Sunday.